Frequently Asked Questions
Everything you need to know about shopping at ZBIVO.
What payment methods does ZBIVO accept?+
You can pay securely with UPI, credit & debit cards and net banking, plus Cash on Delivery (COD) where available.
How long does delivery take?+
Orders are typically delivered in day.
Do you deliver across India?+
Yes — ZBIVO ships pan-India.
What is your return policy?+
Returns are accepted within 2 days (damaged/wrong items only) of delivery.
How long do refunds take?+
Once approved, refunds are processed within 1-2 business days.
Can I cancel my order?+
Orders can be cancelled before they are shipped. Once shipped, an order cannot be cancelled but may be eligible for return as per our Refund Policy.
How can I contact ZBIVO?+
You can email us at mtc@zbivo.in or call 7013024803. We're happy to help.
Is it safe to shop at ZBIVO?+
Yes. Every order is placed over a secure (HTTPS) connection and payments are handled by trusted, PCI-compliant gateways. Your details are never shared.